Terms and Conditions

Terms and Conditions – Sofrout.com

1. Introduction

Welcome to Sofrout.com.
By accessing or purchasing from this website, you agree to be bound by the following Terms and Conditions.
Sofrout.com specializes in the sale and writing of sacred Judaica items, including mezuzot, tefillin, megillot, and other Torah-related products, crafted in full accordance with halachic requirements.

2. Legal Information

Owner: Daniel Malka, Independent Sofer (Scribe)
Business Registration Number: 327202487
Registered in: Israel
Email: daniel@sofrout.com
Website: https://www.sofrout.com

3. Nature of the Products

All sacred texts (mezuzot, tefillin, megillot, etc.) sold on Sofrout.com are written by qualified sofrim (scribes) according to the halacha.
Each item is carefully inspected for kashrut, quality, and accuracy.
Due to their religious sanctity, these products must be treated with respect and kept in appropriate conditions.

4. Orders and Payments

Orders can be placed directly through the Sofrout.com website.
Accepted payment methods include Stripe, PayPal, Klarna, and PayPlus.
All payments must be made in full before shipment.
Sofrout.com reserves the right to refuse or cancel any order in case of payment issues or product unavailability.

5. Shipping and Customs

Orders are shipped from Israel.
Delivery times vary depending on the destination and customs clearance.
Any customs duties, import taxes, or related charges are the buyer’s sole responsibility.
Sofrout.com cannot be held responsible for delays caused by customs or transport services.

6. Returns and Refunds

Products may be returned within 15 days of receipt only if unused and in their original condition.
Personalized or custom-made items (such as handwritten parchments) are non-returnable and non-refundable, except in the case of proven defect or halachic invalidity acknowledged by Sofrout.com.
The customer must contact us before initiating any return.
Refunds, when applicable, will be issued via the same payment method used for the order.

7. Responsibility

Sofrout.com strives for the highest level of halachic and professional integrity.
However, the company shall not be liable for:

Any damage or loss occurring during shipment once the parcel has been dispatched.
Misuse or mishandling of sacred items after delivery.
Differences in handwriting or script styles between scribes, which are inherent to handcrafted Judaica.

8. Respect for Sacred Items

All sacred scrolls and texts (mezuzot, tefillin, Torah scrolls, etc.) must be treated with holiness and respect.
They may not be thrown away or placed in inappropriate locations.
If a sacred text becomes unfit for use (pasul), it must be disposed of respectfully through geniza (ritual burial) according to Jewish law.
By purchasing from Sofrout.com, you agree to honor the sanctity of these items.

9. Intellectual Property

All content on this website — including images, texts, product descriptions, and logos — is the exclusive property of Sofrout.com.
Reproduction, distribution, or use of this content without prior written consent is strictly prohibited.

10. Privacy and Data Protection

Personal data collected through Sofrout.com (name, email, address, etc.) are used solely for processing orders and providing customer service.
Data will never be sold or shared with third parties, except as required for payment and delivery.
Sofrout.com complies with applicable data protection and privacy regulations.

11. Governing Law and Jurisdiction

These Terms and Conditions are governed by the laws of the State of Israel.
Any dispute arising from the use of this website or the purchase of products shall fall under the exclusive jurisdiction of the competent courts in Jerusalem.

12. Contact

For any question or clarification, please contact:
???? daniel@sofrout.com
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